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Job Title: Medical Assistant (Clinical)

Job Summary: The emphasis of the position is the handle day-to-day patient care within the setting of a primary care health center under the supervision of an RN/Clinical Manager and provider.

- $16.00-$18.00per hour dependent upon years of experience and education

- Valley Health locations: SCP-Charleston, KidCare, Hurricane, Milton, East Huntington, 10^th Street

Job Duties:

Under Supervision of Physician/Midlevel/Nurse

· Initial triage of patients regarding urgency of presenting problems.

· Locate patient in examination room and make available to the provider all medical records of the patient and any supplies or instruments that may be required by the provider.

· Collect and record complete first order data (history and basic vital signs) before a patient is presented to the provider.

· Assist provider as required in treatment or examination of patient.

· Perform authorized lab tests and record information in designated files.

· Perform EKG tests as required.

· Keep all rooms supplied to needs of provider and staff.

· Check rooms for cleanliness after each patient visit.

· Maintain check on health center supplies and list items to be purchased.

· Schedule diagnostic test for patients as per provider’s order as needed.

· Provide instruction to patients in areas of medications, diet, health maintenance and diagnostic tests.

· Record and observe provider orders.

· Prepare specimens for outside lab test.

· Make notations in EHR.

· Ensure patient comfort and well-being while at health center.

· Assist provider with procedures as needed.

· Administer medications to patients according to provider orders.

· Prepare sterile materials for use as needed.

· Dispose of expendable material according to sanitation guidelines.

· Perform clinical tasks such as dressing changes and ear irrigation as ordered by provider.

· Assist in care coordination which may include obtaining test and referral results and communication with various entities including but not limited to community organizations, health plans, facilities and specialists.

· Proactively address needs of the patients and families through the concept of population management.

· Effectively communicate with all patients with specific attention to the vulnerable patient population.

· Provide self-management support in the form of patient coaching and motivational interviewing when appropriate.

· Actively participate in the medical home care team which is comprised of clinical and non-clinical staff working towards a common goal: delivering quality care to our patients.

· Acknowledges the importance of a team approach when providing patient care.

· Communicate and coordinate effectively with all members of the care team.

· Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).

· Perform other duties as assigned.

Working Conditions:

· Position requires manual dexterity for operating standard office equipment.

· Hearing must be within range of normal human conversation.

· Position requires the ability to maintain concentration and attention to detail for long periods of time in order to maintain accurate records pertaining to patient and/or account information.

· Position functions within a normal office environment.

Qualifications:

· Graduate of Medical Assistant Degree.

· Certification or equivalent experience.

· Good organization and ability to multitask.

· Friendly personality with the desire to work with the public.

Reports To: Clinical Manager

Classification: Non-exempt; Pay Band 1