About

Benefit Assistance Company, LLC (BAC) is a Third Party Administrator (TPA) with offices in Hurricane and Ripley, West Virginia. BAC was established May1,1992 as an independent Third Party Administrator with a major goal in mind; simplify and cost effectively administer employer sponsored partially self-funded group health plans. We have grown to become one of the largest independent regional TPAs, servicing the eastern United States.

At Benefit Assistance we are dedicated to establishing and maintaining mutually beneficial relationships by providing exemplary claim management services which we achieve through outstanding processing accuracy, expedient claim turnaround and competitive pricing.

BAC has strategically implemented cutting edge technology for a completely flexible claim adjudicating system. We are not tied to the large "national" claims paying systems, therefore we have the ability to customize our claims processing services around your needs while offering the flexibility that your plan requires.

We have developed a professional and experienced staff to provide the services necessary to implement and maintain a successful employee benefits program tailored to your company’s specific needs. Our client base ranges from 50 to 3,000 employee lives and regardless of size or industry, each client becomes a part of a dedicated claims examining, eligibility and customer service team.

BAC prides itself on maintaining superior client retention levels built around service. We possess the experience, resources, expertise, and commitment required for superior benefit plan administration. We are proud to say we have never lost a client due to a service issue.